In today's vast and unpredictable job market, finding the right talent can be daunting—a bit like navigating a foggy shoreline without a lighthouse. Hidden dangers lurk through the process, costing time and money. This is where employment agencies like Populus Group come in. We help streamline the hiring process and connect you with qualified candidates, turning murky waters into smooth sailing. 
If you’re new to using an agency for help and aren’t sure what to expect, here are six important things you can do to work effectively with an agency, with input from our internal expert and Director of Recruiting, Steven Powell.
1. Understand Your Needs
Before you approach an agency, it's important to have a clear understanding of your hiring needs. Are you looking for temporary, permanent, or contract employees? What specific skills and qualifications are you seeking? How does this role impact the company’s goals and initiatives? A detailed job description and a clear understanding of your needs will help us find the right candidates!
2. Choose the Right Staffing Agency
Not all agencies are created equal. Some specialize in certain industries or types of positions. Some agencies offer additional services like foreign national support to help fill your open needs with global talent. Do your research and choose an agency with experience in your industry, the suite of services you need, and a good track record of placing candidates in similar roles. “Ask the agency to provide credible and relevant references,” added Powell. You can also ask for recommendations from colleagues or look for reviews online.
3. Communicate Clearly
Once you've chosen who you want to work with, it's important to communicate your needs. A good agency (like PG ☺️) will set up calls for this discovery work with you. “PG will be able to guide the conversation to maximize this return on investment for both parties,” shared Powell. Whoever you choose to work with, provide them with detailed job descriptions, including the skills and qualifications you're looking for, as well as any specific requirements or preferences.
“They should also seek information on the team dynamics to ensure all skills, including soft skills, are a match for the role,” Powell added. “The more information you provide, the better we can match you with suitable candidates.”
4. Review Candidates
The staffing agency will screen and interview candidates on your behalf, but it's still important for you to review the candidates they send you. Take the time to assess their fit for your company. This will help ensure that you find the right person for the job. “It is imperative that you and the agency discuss candidate information to provide the best possible talent in the marketplace,” Powell shared.
5. Provide Feedback
After you've hired a candidate, provide feedback to the staffing agency. Let them know what worked well and what could be improved. This will help them better understand your needs and improve their service for future hires. “A good agency will also be speaking to their worker,” Powell said, “and be able to provide feedback as well.”
6. Build a Relationship
Building a strong relationship with your staffing agency can be beneficial in the long run. Keep them informed about your hiring needs and any changes in your company. A good staffing agency will become a valuable partner in your hiring process, helping you find the right talent quickly and efficiently. “Look for a partner who is willing to share best practices, provide innovation, and work through challenges as they arise,” Powell advised.
Using a staffing agency can save you time and resources, and help you find the right talent for your company. By understanding your needs, choosing the right agency, communicating clearly, reviewing candidates, providing feedback, and building a relationship, you can make the most of your partnership with a staffing agency.
Austin McCool
Jen Pasquier
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