--- title: Populus Group Wins Best of HR Services Award! description: Populus Group, a leading HR services firm, announced today that they have won ClearlyRated’s Best of HR Services™ Award for providing superior service to their clients. image: https://blog.populusgroup.com/hubfs/2018%20Best%20Workplace/2018%20Best%20Places%20Populus%20Group_Social.jpeg --- [![PopulusGroup_Plane_Logo_rgb-01](https://blog.populusgroup.com/hs-fs/hubfs/PG%20Registered%20Logos/PopulusGroup_Plane_Logo_rgb-01.png?width=1966&height=1530&name=PopulusGroup_Plane_Logo_rgb-01.png "PopulusGroup_Plane_Logo_rgb-01")](https://www.populusgroup.com/en) - [Employers](https://www.populusgroup.com/en/workforce-solutions) - [Careers](https://www.populusgroup.com/en/job-seeker) - [Contractors](https://www.populusgroup.com/en/contractor-resources) - [Blog](https://blog.populusgroup.com) - [About](https://www.populusgroup.com/en/about) - [Impact](https://www.populusgroup.com/en/impact) - [Work With Us](https://www.populusgroup.com/en/contact) [The PG Blog](https://blog.populusgroup.com) Search Search this site on Google Search Google Subscribe ### Subscribe to Email Updates Select Category - [Industry (52)](https://blog.populusgroup.com/topic/industry) - [Diversity (44)](https://blog.populusgroup.com/topic/diversity) - [Climber Stories (31)](https://blog.populusgroup.com/topic/climber-stories) - [Community (28)](https://blog.populusgroup.com/topic/community) - [Foreign National Talent Management (26)](https://blog.populusgroup.com/topic/foreign-national-talent-management) - [Compliance (25)](https://blog.populusgroup.com/topic/compliance) - [Leadership (25)](https://blog.populusgroup.com/topic/leadership) - [Staffing and Recruiting (24)](https://blog.populusgroup.com/topic/staffing-and-recruiting) - [Contingent Workforce Trends (21)](https://blog.populusgroup.com/topic/contingent-workforce-trends) - [Careers (16)](https://blog.populusgroup.com/topic/careers) - [Military Veterans (15)](https://blog.populusgroup.com/topic/military-veterans) - [Legislation (13)](https://blog.populusgroup.com/topic/legislation) - [Independent Contractor Compliance (ICC) (12)](https://blog.populusgroup.com/topic/independent-contractor-compliance-icc) - [Personal Development (12)](https://blog.populusgroup.com/topic/personal-development) - [Professional Development (10)](https://blog.populusgroup.com/topic/professional-development) - [Company Culture (9)](https://blog.populusgroup.com/topic/company-culture) - [PG Celebrates (8)](https://blog.populusgroup.com/topic/pg-celebrates) - [Managed Service Provider (MSP) (7)](https://blog.populusgroup.com/topic/managed-service-provider-msp) - [Mental Health (5)](https://blog.populusgroup.com/topic/mental-health) - [Pay It Forward (5)](https://blog.populusgroup.com/topic/pay-it-forward) - [Payroll Services (5)](https://blog.populusgroup.com/topic/payroll-services) - [Sustainability (3)](https://blog.populusgroup.com/topic/sustainability) - [AI (2)](https://blog.populusgroup.com/topic/ai) - [Contractor Experience (1)](https://blog.populusgroup.com/topic/contractor-experience) Select Author - [Populus Group (70)](https://blog.populusgroup.com/author/populus-group) - [Bobby Herrera (34)](https://blog.populusgroup.com/author/bobby-herrera) - [Whitney Barton (25)](https://blog.populusgroup.com/author/whitney-barton) - [Samantha Heilman (15)](https://blog.populusgroup.com/author/samantha-heilman) - [Brandon Wischmeyer (14)](https://blog.populusgroup.com/author/brandon-wischmeyer) - [Cynthia Waddell (10)](https://blog.populusgroup.com/author/cynthia-waddell) - [Ejay Oravecz (8)](https://blog.populusgroup.com/author/ejay-oravecz) - [Austin McCool (8)](https://blog.populusgroup.com/author/austin-mccool) - [Jen Pasquier (6)](https://blog.populusgroup.com/author/jen-pasquier) - [Jackie McCool (6)](https://blog.populusgroup.com/author/jackie-mccool) - [Brandon Byrd (5)](https://blog.populusgroup.com/author/brandon-byrd) - [Tom Mehl (5)](https://blog.populusgroup.com/author/tom-mehl) - [Briana Walker and Kristine Baker (4)](https://blog.populusgroup.com/author/briana-walker-and-kristine) - [Sebastian Puravet (4)](https://blog.populusgroup.com/author/sebastian-puravet) - [Jaylynn Hogeboom (3)](https://blog.populusgroup.com/author/jaylynn-hogeboom) - [Kathryn Crimmins (3)](https://blog.populusgroup.com/author/kathryn-crimmins) - [Danielle Hein (3)](https://blog.populusgroup.com/author/danielle-hein) - [Taniesha Thomas & Tiasha Holcomb (3)](https://blog.populusgroup.com/author/tanisha-thomas-tiasha-holcomb) - [Raul Ramos (3)](https://blog.populusgroup.com/author/raul-ramos) - [Donna Morris (3)](https://blog.populusgroup.com/author/donna-morris) - [DE&I Council (3)](https://blog.populusgroup.com/author/diversity-inclusion-council) - [Rosemarie Fontela (3)](https://blog.populusgroup.com/author/rosemarie-fontela) - [Brooke Stovall (2)](https://blog.populusgroup.com/author/brooke-stovall) - [Eric Schmitz (2)](https://blog.populusgroup.com/author/eric-schmitz) - [Jessica Bitell (2)](https://blog.populusgroup.com/author/jessica-bitell) - [Kyle Heilman (2)](https://blog.populusgroup.com/author/kyle-heilman) - [Mario L. Lambert II (2)](https://blog.populusgroup.com/author/mario-l-lambert-ii) - [Dr. Jenna Rowen (2)](https://blog.populusgroup.com/author/dr-jenna-rowen) - [Liz Waters (2)](https://blog.populusgroup.com/author/liz-waters) - [Maxwell Barry (2)](https://blog.populusgroup.com/author/maxwell-barry) - [Megan Mallie (2)](https://blog.populusgroup.com/author/megan-mallie) - [Taniesha Thomas (2)](https://blog.populusgroup.com/author/taniesha-thomas) - [Derek Kimmerle (2)](https://blog.populusgroup.com/author/derek-kimmerle) - [Shelby Gerschick (1)](https://blog.populusgroup.com/author/shelby-gerschick) - [Jennifer Stevens (1)](https://blog.populusgroup.com/author/jennifer-stevens) - [Leah Koskinen (1)](https://blog.populusgroup.com/author/leah-koskinen) - [Alyse Nilson (1)](https://blog.populusgroup.com/author/alyse-nilson) - [Jen Colburn (1)](https://blog.populusgroup.com/author/jen-colburn) - [Jim Mann (1)](https://blog.populusgroup.com/author/jim-mann) - [Ejay Oravecz & Austin McCool (1)](https://blog.populusgroup.com/author/ejay-oravecz-austin-mccool) - [Joy Goberville (1)](https://blog.populusgroup.com/author/joy-goberville) - [Bismah Khan (1)](https://blog.populusgroup.com/author/bismah-khan) - [Irene Lawrence (1)](https://blog.populusgroup.com/author/irene-lawrence) - [Ron Lippitt (1)](https://blog.populusgroup.com/author/ron-lippitt) - [Andrea Pulkkinen (1)](https://blog.populusgroup.com/author/andrea-pulkkinen) - [Ed Herrera (1)](https://blog.populusgroup.com/author/ed-herrera) - [Pride Alliance ERG (1)](https://blog.populusgroup.com/author/pride-alliance-erg) - [Joanna Esparza (1)](https://blog.populusgroup.com/author/joanna-esparza) - [Nicole Stevens-Delgado (1)](https://blog.populusgroup.com/author/nicole-stevens-delgado) - [Billy Alfonsi (1)](https://blog.populusgroup.com/author/billy-alfonsi) - [Brandon Bates (1)](https://blog.populusgroup.com/author/brandon-bates) - [Judy Yang (1)](https://blog.populusgroup.com/author/judy-yang) - [Pamela Warchuck (1)](https://blog.populusgroup.com/author/pamela-warchuck) - [Rosemarie Fontela & Denis Kenny (1)](https://blog.populusgroup.com/author/rosemarie-fontela-denis-kenny) - [Brookie Clark (1)](https://blog.populusgroup.com/author/brookie-clark) - [Darwin Morgan (1)](https://blog.populusgroup.com/author/darwin-morgan) - [Bunker Labs (1)](https://blog.populusgroup.com/author/bunker-labs) - [Joy Bartolome (1)](https://blog.populusgroup.com/author/joy-bartolome) - [Josh Hauser (1)](https://blog.populusgroup.com/author/josh-hauser) - [Karen Philbrick (1)](https://blog.populusgroup.com/author/karen-philbrick) - [Helen Konrad (1)](https://blog.populusgroup.com/author/helen-konrad) - [Michelle Nyhart & Ejay Oravecz (1)](https://blog.populusgroup.com/author/michelle-nyhart-ejay-oravecz) - [The Cultures Connected ERG (1)](https://blog.populusgroup.com/author/cultures-connected-erg) - [Derrick Workman (1)](https://blog.populusgroup.com/author/derrick-workman) - [Frank DeCastro (1)](https://blog.populusgroup.com/author/frank-decastro) - [Tim Zeches (1)](https://blog.populusgroup.com/author/tim-zeches) - [Izabela Miklas (1)](https://blog.populusgroup.com/author/izabela-miklas) - [Justin Stewart (1)](https://blog.populusgroup.com/author/justin-stewart) - [Stephanie DeStefanis (1)](https://blog.populusgroup.com/author/stephanie-destefanis) - [Dominic Charleston (1)](https://blog.populusgroup.com/author/dominic-charleston) - [Cheryl Longo (1)](https://blog.populusgroup.com/author/cheryl-longo) - [Dorian Cast (1)](https://blog.populusgroup.com/author/dorian-cast) - [Sydnie Chy (1)](https://blog.populusgroup.com/author/sydnie-chy) - [Josh Schreck (1)](https://blog.populusgroup.com/author/josh-schreck) - [Jacob Houston (1)](https://blog.populusgroup.com/author/jacob-houston) - [Jillian Seidl (1)](https://blog.populusgroup.com/author/jillian-seidl) - [Matt King (1)](https://blog.populusgroup.com/author/matt-king) - [Marcella Cheng (1)](https://blog.populusgroup.com/author/marcella-cheng) - [David Kaggwa (1)](https://blog.populusgroup.com/author/david-kaggwa) - [Lance Schroder (1)](https://blog.populusgroup.com/author/lance-schroder) - [Stephanie Hill (1)](https://blog.populusgroup.com/author/stephanie-hill) - [Megan Anderson (1)](https://blog.populusgroup.com/author/megan-anderson) - [Michelle Fedorkiw (1)](https://blog.populusgroup.com/author/michelle-fedorkiw) - [Kimberly Mills (1)](https://blog.populusgroup.com/author/kimberly-mills) - [Denis Kenny (1)](https://blog.populusgroup.com/author/denis-kenny) - [Tim Wang (1)](https://blog.populusgroup.com/author/tim-wang) # Populus Group Wins Best of HR Services Award! [![Populus Group](https://blog.populusgroup.com/hubfs/PG.png)](https://blog.populusgroup.com/author/populus-group) - [![](https://cdn2.hubspot.net/hubfs/322350/PG_blog_images/pgblog-icon-facebook.jpg)](https://www.facebook.com/populusgroup) - [![](https://cdn2.hubspot.net/hubfs/322350/PG_blog_images/pgblog-icon-linkedin.jpg)](https://www.linkedin.com/company/70117/) [by Populus Group](https://blog.populusgroup.com/author/populus-group) ## Customer Service: It’s a Journey   **Think about the best service you’ve ever received.** Was it dining at a restaurant? A shopping in a retail store? Maybe even traveling on a specific airline? What was so great about it? ![best-of-HR-2019-rgb-200](https://blog.populusgroup.com/hs-fs/hubfs/best-of-HR-2019-rgb-200.png?width=200&name=best-of-HR-2019-rgb-200.png) > An invaluable service partner is one you can trust to deliver on and exceed their promises; someone who understands your needs, has proven experience and authority to deliver a solution and an unrelenting quest for improvement. **Our customers mean everything to us.** Without them, there is no Populus Group. And we want to be sure we hold up our end of the deal, providing the uncommon service our customers deserve. How can we be sure we’re growing in the right direction for us and our partners? We annually survey our customers, program sponsors and program office partners in each of our client programs on our service and performance. **Our 2018 survey scores showed we had received a Net Promoter® Score of 65.8%, more than 4 times higher than the industry’s average of 16%!** We are so incredibly happy and humbled to announce that, based on those awesome survey scores, we were awarded [ClearlyRated’s Best of HR Services™ Award](https://www.clearlyrated.com/hr-services) for outstanding client service. ![2018 Best Places Populus Group1-550](https://blog.populusgroup.com/hs-fs/hubfs/2018%20Best%20Workplace/2018%20Best%20Places%20Populus%20Group1-550.jpg?width=550&name=2018%20Best%20Places%20Populus%20Group1-550.jpg) We could never express the true depths of our gratitude to each and every one of our customers for their confidence in our service and willingness to provide their feedback to help us grow. We wouldn’t be where we are today without your trust and guidance along our journey. **And, of course, we’re not stopping here! There’s always room for improvement and growth.** Our journey and hunger for continuous improvement got us here, and it’s not in our nature to get complacent. Keep an eye out for even more from us! Everyone is on a journey, and it’s our job to help those around us reach their full potential. Our president and founder ([and new author!](https://blog.populusgroup.com/the-gift-of-struggle)) Bobby Herrera says it best: > “We are better today than we were six months ago, and we’ll be better in six months than we are today.”   ### Populus Group Also Earned Two Best Workplaces Awards: [Populus Group Named One of the](https://blog.populusgroup.com/populus-group-named-one-of-the-best-workplaces-in-michigan) [Best Workplaces in Michigan!](https://blog.populusgroup.com/populus-group-named-one-of-the-best-workplaces-in-michigan) [![DFT Best Workplaces-200px](https://blog.populusgroup.com/hubfs/DFT%20Best%20Workplaces-200px.png)](https://blog.populusgroup.com/populus-group-named-one-of-the-best-workplaces-in-michigan)   [Populus Group Named One of the](https://blog.populusgroup.com/populus-group-named-one-of-the-best-workplaces-in-washington-state) [Best Workplaces in Washington State!](https://blog.populusgroup.com/populus-group-named-one-of-the-best-workplaces-in-washington-state)[![WA Best Workplaces-200](https://blog.populusgroup.com/hubfs/WA%20Best%20Workplaces-200.png)](https://blog.populusgroup.com/populus-group-named-one-of-the-best-workplaces-in-washington-state) PG is also a proud Minority Own, Veteran Owned Business. ![MBE_NMSDC-100](https://blog.populusgroup.com/hs-fs/hubfs/MBE_NMSDC-100.png?width=100&name=MBE_NMSDC-100.png)![VOB_100px](https://blog.populusgroup.com/hs-fs/hubfs/2017%20Blog/Veterans%20Day/VOB_100px.jpg?width=100&name=VOB_100px.jpg) ## Leave a comment [![Populus Group](https://blog.populusgroup.com/hubfs/PG.png)](https://blog.populusgroup.com/author/populus-group) Written by [Populus Group](https://blog.populusgroup.com/author/populus-group) Populus is Latin for people which means we put people first. So whether you’re managing a non-permanent labor program, or you’re looking for a cool new job, we work with you to understand your specific needs so we can guide you to the transformation you’re looking for. When you work with us, you’ll get a solution that addresses your unique goals and challenges and empowers you with the roadmap you need to be successful. Populus Group is a certified Minority Business Enterprise (MBE), and a Veteran-Owned Business (VOB). When you work with us, you’ll also create economic and community impact for your organization. **Corporate Headquarters** Populus Group, Troy Headquarters 3001 West Big Beaver Road Suite 608 Troy, MI 48084 [248-712-7900](tel:248-712-7900) [opportunities@populusgroup.com](mailto:opportunities@populusgroup.com) **Employment Verification Requests\*** [248-928-0530](tel:248-928-0530) [voe@populusgroup.com](mailto:voe@populusgroup.com) [Employer Services](http://www.populusgroup.com/en/workforce-solutions)[Begin Your Job Search](http://www.populusgroup.com/en/job-seeker) ©2023 Populus Group [Privacy Policy](http://www.populusgroup.com/en/privacy-policy)[Terms & Conditions](http://www.populusgroup.com/en/terms-conditions)[Site Map](http://www.populusgroup.com/en/sitemap) [![](https://blog.populusgroup.com/hubfs/Images/blog/icon-social-fb%20png.png?h=28&la=en&w=28)](https://www.facebook.com/populusgroup) [![](https://blog.populusgroup.com/hubfs/Images/blog/icon-social-twitter%20png.png?h=28&la=en&w=28)](https://twitter.com/populusgroup) [![](https://blog.populusgroup.com/hubfs/Images/blog/icon-social-instagram%20png.png?h=28&la=en&w=28)](https://www.instagram.com/populusgroup/) [![](https://blog.populusgroup.com/hubfs/Images/blog/icon-social-li%20png.png?h=28&la=en&w=28)](https://www.linkedin.com/company/70117/) [![](https://blog.populusgroup.com/hubfs/Images/blog/icon-social-glassdoor%20png.png?h=28&la=en&w=28)](https://www.glassdoor.com/Overview/Working-at-Populus-Group-EI_IE259242.11,24.htm) [![](https://blog.populusgroup.com/hubfs/Images/blog/icon-social-youtube%20png.png?h=28&la=en&w=39)](https://www.youtube.com/channel/UC-O9v1hz-Q4OW0Ze0b9O_sg) [![](https://blog.populusgroup.com/hubfs/Images/blog/icon-social-gplus%20png.png?h=28&la=en&w=28)](https://plus.google.com/u/0/102588349136181669410) ![](https://blog.populusgroup.com/hubfs/Images/blog/icon-top%20png.png?h=33&la=en&w=33)